Additional Information:

Exposure to vibrations, like those generated by high-powered motorcycle engines, might impact iPhone cameras

Exposing your iPhone to high amplitude vibrations within certain frequency ranges, specifically those generated by high-power motorcycle engines, can degrade the performance of the camera system.

The iPhone camera helps you take great photos in any situation—from everyday moments to studio-quality portraits. The advanced camera systems in some iPhone models include technology like optical image stabilization and closed-loop autofocus to help you capture great photos even in difficult conditions. These systems work to automatically counteract movement, vibrations, and the effects of gravity to let you focus on taking a great shot.

If you accidentally move a camera when you take a picture, the resulting image can be blurry. To prevent this, some iPhone models have optical image stabilization (OIS).¹ OIS lets you take sharp photos even if you accidentally move the camera. With OIS, a gyroscope senses that the camera moved. To reduce image motion, and the resulting blur, the lens moves according to the angle of the gyroscope.

Additionally, some iPhone models have closed-loop autofocus (AF).² Closed-loop AF resists the effects of gravity and vibration to preserve sharp focus in stills, videos, and panoramas. With closed-loop AF, on-board magnetic sensors measure gravity and vibration effects and determine the lens position so that the compensating motion can be set accurately.

The OIS and closed-loop AF systems in iPhone are designed for durability. However, as is the case with many consumer electronics that include systems like OIS, long-term direct exposure to high-amplitude vibrations within certain frequency ranges might degrade the performance of these systems and lead to reduced image quality for photos and videos. It is recommended to avoid exposing your iPhone to extended high-amplitude vibrations.

High-power or high-volume motorcycle engines generate intense high-amplitude vibrations, which are transmitted through the chassis and handlebars. It is not recommended to attach your iPhone to motorcycles with high-power or high-volume engines due to the amplitude of the vibration in certain frequency ranges that they generate. Attaching your iPhone to vehicles with small-volume or electric engines, such as mopeds, scooters, and drones, might lead to comparatively lower-amplitude vibrations, but if you do so a vibration dampening mount or a gimbal is recommended to lessen the risk of damage to your iPhone and its OIS and AF systems. It is also recommended to avoid regular use for prolonged periods to further lessen the risk of damage.

1. OIS is available on iPhone 6 Plus, iPhone 6s Plus, and iPhone 7 and later including iPhone SE (2nd generation and 3rd generation). Note that the Ultra Wide camera on iPhone 11 and later doesn't have OIS, nor does the Telephoto camera on iPhone 7 Plus and iPhone 8 Plus.

2. Closed-loop AF is available on iPhone XS and later, including iPhone SE (2nd generation and 3rd generation).

View Compatible Devices

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

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